{"id":4597,"date":"2023-11-13T10:00:00","date_gmt":"2023-11-13T08:00:00","guid":{"rendered":"https:\/\/c1st.com\/?p=4597"},"modified":"2024-02-08T10:17:20","modified_gmt":"2024-02-08T08:17:20","slug":"saadan-haandterer-succesfulde-forretninger-personoplysninger","status":"publish","type":"post","link":"https:\/\/c1st.com\/blog\/saadan-haandterer-succesfulde-forretninger-personoplysninger\/","title":{"rendered":"S\u00e5dan h\u00e5ndterer succesfulde forretninger personoplysninger"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4597\" class=\"elementor elementor-4597\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d2067b7 e-con-full e-flex e-con e-parent\" data-id=\"2d2067b7\" data-element_type=\"container\" id=\"custom-post-content\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;container_type&quot;:&quot;flex&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dddbe8c elementor-widget elementor-widget-text-editor\" data-id=\"6dddbe8c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><span style=\"font-weight: 400\">Hvis du driver en forretning, ved du formodentlig, hvor vigtigt det er at have overblik over, hvordan du skal h\u00e5ndtere dine kunders oplysninger.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">Overholdelse af <\/span><a href=\"https:\/\/c1st.com\/ordbog\/gdpr\/\"><span style=\"font-weight: 400\">GDPR<\/span><\/a><span style=\"font-weight: 400\"> er ikke blot en juridisk forpligtelse i Danmark og EU, men ogs\u00e5 en tillidserkl\u00e6ring til dine kunder.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">Reglerne sikrer, at personlige data behandles med respekt og integritet.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">Ved at overholde GDPR&#8217;s bestemmelser viser du, at din forretning prioriterer datasikkerhed h\u00f8jt og tager kundernes privatliv alvorligt.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-140664b5 elementor-widget elementor-widget-heading\" data-id=\"140664b5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Kender du dine data? De tre typer af personoplysninger<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69262c2e elementor-widget elementor-widget-text-editor\" data-id=\"69262c2e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">N\u00e5r vi taler om personoplysninger, mener vi de sm\u00e5 bidder af info, der fort\u00e6ller verden, hvem du er.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">Oplysningerne falder i tre kategorier:<\/span><\/p><p><b>Generelle personoplysninger:<\/b><span style=\"font-weight: 400\"> Det er din basis-info s\u00e5som navn, adresse og email. Det er det, de fleste forretninger samler for at kunne komme i kontakt med dig.<\/span><\/p><p><b>F\u00f8lsomme personoplysninger:<\/b><span style=\"font-weight: 400\"> Her g\u00e5r det lidt dybere &#8211; det er ting som dit helbred, din seksuelle orientering eller din religion. Det er information, der fort\u00e6ller meget mere om dig, og som du m\u00e5ske ikke bare deler med hvem som helst.<\/span><\/p><p><b>Oplysninger om straffedomme og lovovertr\u00e6delser<\/b><span style=\"font-weight: 400\">: Det er de oplysninger, der kan have stor betydning for personens liv. Derfor er det ogs\u00e5 data, der bliver behandlet med ekstra forsigtighed.<\/span><\/p><p><span style=\"font-weight: 400\">Som forretning m\u00e5 du kun registrere de generelle personoplysninger, og du skal stadig have samtykke fra den person, hvis informationer du beder om.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fd7b31f elementor-widget elementor-widget-heading\" data-id=\"2fd7b31f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Hvilken slags samtykke?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-393c44c elementor-widget elementor-widget-text-editor\" data-id=\"393c44c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">N\u00e5r du beder om samtykke, skal du huske at samtykket er <\/span><b>frivilligt, informeret og utvetydigt.<\/b><\/p><p><span style=\"font-weight: 400\">Og hvad vil det sige?<\/span><\/p><p><span style=\"font-weight: 400\">For at samtykket er lovligt, skal f\u00f8lgende kriterier opfyldes:<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a262ec elementor-widget elementor-widget-text-editor\" data-id=\"0a262ec\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400\"><b>Frivillighed:<\/b><span style=\"font-weight: 400\"> Personen skal give samtykket uden pres eller tvang. Det skal v\u00e6re en \u00e6gte fri vilje at sige &#8216;ja&#8217; eller &#8216;nej&#8217;.<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-704ae2d elementor-widget elementor-widget-text-editor\" data-id=\"704ae2d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><b>Information:<\/b><span style=\"font-weight: 400\"> Personen skal v\u00e6re fuldt informeret om, hvad de siger ja til. Det indeb\u00e6rer at forst\u00e5 form\u00e5let med dataindsamlingen, hvordan oplysningerne vil blive brugt.<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8be081d elementor-widget elementor-widget-text-editor\" data-id=\"8be081d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400\"><b>Utvetydighed:<\/b><span style=\"font-weight: 400\"> Der skal ikke v\u00e6re nogen tvivl om, hvad personen giver samtykke til. Det betyder, at uklare formuleringer og &#8220;fine print&#8221; skal undg\u00e5s, s\u00e5 der ikke er tvetydighed i forhold til samtykkets omfang.<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78b6de0 elementor-widget elementor-widget-text-editor\" data-id=\"78b6de0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">Her kan du finde inspiration til at bede om samtykke:<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e095254 elementor-widget elementor-widget-text-editor\" data-id=\"e095254\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Brug enkel og forst\u00e5elig tekst, n\u00e5r du beder om samtykke. Eksempel: &#8220;\u00d8nsker du at modtage vores <\/span><a href=\"https:\/\/c1st.com\/ordbog\/e-mail-marketing\/\"><span style=\"font-weight: 400\">nyhedsbrev<\/span><\/a><span style=\"font-weight: 400\">?&#8221;<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7439887 elementor-widget elementor-widget-text-editor\" data-id=\"7439887\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Lad brugeren selv tage en aktiv beslutning, f.eks. ved at afkrydse en boks ved siden af \u201cJa tak, send mig tilbud\u201d, eller sige ja n\u00e5r der bliver spurgt om de vil v\u00e6re med i din <\/span><a href=\"https:\/\/c1st.com\/ordbog\/loyalitetsklub\/\"><span style=\"font-weight: 400\">kundeklub<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85860c6 elementor-widget elementor-widget-text-editor\" data-id=\"85860c6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Hvis du beder om samtykke til forskellige ting, giv separate valg. Eksempel: To bokse: \u00e9n for &#8220;send mig tilbud&#8221; og \u00e9n for &#8220;send mig mails n\u00e5r der kommer nye varer&#8221;<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f128201 elementor-widget elementor-widget-text-editor\" data-id=\"f128201\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Fort\u00e6l pr\u00e6cist, hvad du vil bruge deres data til. Eksempel: &#8220;Vi bruger din lokalitet til at vise lokale tilbud.&#8221;<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-577c185 elementor-widget elementor-widget-text-editor\" data-id=\"577c185\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">G\u00f8r det let for folk at \u00e6ndre mening og tr\u00e6kke samtykket tilbage, ved at have en tydelig \u201cAfmeld\u201d knap i dine nyhedsbreve.<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30aad575 elementor-widget elementor-widget-image\" data-id=\"30aad575\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/c1st.com\/wp-content\/uploads\/2023\/11\/gdpr2-1024x768.webp\" class=\"attachment-large size-large wp-image-4601\" alt=\"Forretningsejer arbejder med GDPR\" srcset=\"https:\/\/c1st.com\/wp-content\/uploads\/2023\/11\/gdpr2-1024x768.webp 1024w, https:\/\/c1st.com\/wp-content\/uploads\/2023\/11\/gdpr2-300x225.webp 300w, https:\/\/c1st.com\/wp-content\/uploads\/2023\/11\/gdpr2-768x576.webp 768w, https:\/\/c1st.com\/wp-content\/uploads\/2023\/11\/gdpr2-1536x1152.webp 1536w, https:\/\/c1st.com\/wp-content\/uploads\/2023\/11\/gdpr2-2048x1536.webp 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-559adba6 elementor-widget elementor-widget-heading\" data-id=\"559adba6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Er jeg dataansvarlig eller databehandler?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-728925a6 elementor-widget elementor-widget-text-editor\" data-id=\"728925a6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">En dataansvarlig er en person eller virksomhed, der bestemmer, hvad der skal g\u00f8res med personoplysninger og hvorfor.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">De tr\u00e6ffer beslutningerne om, hvilken information der skal indsamles, og hvordan den skal bruges.<\/span><\/p><p><span style=\"font-weight: 400\">En databehandler hj\u00e6lper derimod med at h\u00e5ndtere personoplysninger for en anden virksomhed (dataansvarlig).\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">For eksempel kan en databehandler v\u00e6re et firma, der opbevarer kundeinformation for din <\/span><a href=\"https:\/\/c1st.com\/ordbog\/webshop\/\"><span style=\"font-weight: 400\">webshop<\/span><\/a><span style=\"font-weight: 400\">.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">Det indeb\u00e6rer ogs\u00e5, at hvis du er dataansvarlig og har samarbejde med en databehandler, er det dit ansvar, at der udarbejdes en databehandleraftale mellem den dataansvarlige og databehandleren, som lever op til kravene i databeskyttelsesforordningen.<\/span><\/p><p><span style=\"font-weight: 400\">Lad os kigge p\u00e5 et eksempel\u2026<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1b4871 elementor-widget elementor-widget-heading\" data-id=\"f1b4871\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Databehandleraftale mellem dig og Customers 1st<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a9c9ca9 elementor-widget elementor-widget-text-editor\" data-id=\"6a9c9ca9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">En databehandler (os) er ofte kendetegnet som dem, der h\u00e5ndterer data p\u00e5 vegne af den dataansvarlige (dig).<\/span><\/p><p><span style=\"font-weight: 400\">Databehandlere er ofte tredjepartsudbydere som f.eks. din hjemmesideudbyder, \u00f8konomisystem og i dette tilf\u00e6lde, <\/span><a href=\"https:\/\/c1st.com\/kassesystem\/\"><span style=\"font-weight: 400\">kassesystem<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p><p><span style=\"font-weight: 400\">Da vi i Customers 1st gemmer kundeinfo, er vi kendetegnet som databehandler.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">I skal grundet GDPR lovgivningen have en databehandleraftale med os.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">Vi har udarbejdet en databehandleraftale, som I kan underskrive, og dermed leve op til lovkravene.<\/span><\/p><p><span style=\"font-weight: 400\">I databehandleraftalen beskriver vi, hvordan vi behandler kundernes data p\u00e5 dine vegne, s\u00e5 du kan v\u00e6re sikker p\u00e5, at du lever op til GDPR, n\u00e5r du benytter vores system.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb5a579 elementor-widget elementor-widget-image\" data-id=\"cb5a579\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/c1st.com\/wp-content\/uploads\/2023\/11\/gdpr3-1024x768.webp\" class=\"attachment-large size-large wp-image-4600\" alt=\"Kunde giver personoplysninger i butik\" srcset=\"https:\/\/c1st.com\/wp-content\/uploads\/2023\/11\/gdpr3-1024x768.webp 1024w, https:\/\/c1st.com\/wp-content\/uploads\/2023\/11\/gdpr3-300x225.webp 300w, https:\/\/c1st.com\/wp-content\/uploads\/2023\/11\/gdpr3-768x576.webp 768w, https:\/\/c1st.com\/wp-content\/uploads\/2023\/11\/gdpr3-1536x1152.webp 1536w, https:\/\/c1st.com\/wp-content\/uploads\/2023\/11\/gdpr3-2048x1536.webp 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbc64d0 elementor-widget elementor-widget-heading\" data-id=\"fbc64d0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hvad er mine kunders rettigheder?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f28c505 elementor-widget elementor-widget-text-editor\" data-id=\"f28c505\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">N\u00e5r en kunde har givet deres <\/span><a href=\"https:\/\/c1st.com\/ordbog\/kundeoplysninger\/\"><span style=\"font-weight: 400\">personoplysninger<\/span><\/a><span style=\"font-weight: 400\"> til din forretning, har kunden forskellige rettigheder.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">Kunden har ret til at:<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f84fb31 elementor-widget elementor-widget-text-editor\" data-id=\"f84fb31\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Modtage en r\u00e6kke oplysninger, n\u00e5r din forretning, behandler oplysninger. Det g\u00e6lder for eksempel, n\u00e5r du skal bede kunden om samtykke. Her skal oplysningerne bl.a. omfatte, hvorfor personoplysningerne behandles.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Se de personoplysninger, den dataansvarlige behandler. For eksempel hvad form\u00e5let med behandlingen er, og hvem personoplysningerne deles med.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">F\u00e5 forkerte personoplysninger rettet.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">F\u00e5 slettet deres personoplysninger, hvis de tr\u00e6kker deres samtykke tilbage.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">F\u00e5 begr\u00e6nset behandlingen af personoplysningerne. Det kan for eksempel betyde, at den dataansvarliges behandling af dine oplysninger kun m\u00e5 v\u00e6re at opbevare dem.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Anmode om, at deres personoplysninger overf\u00f8res fra \u00e9n dataansvarlig til en anden, hvis det er teknisk muligt.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">G\u00f8re indsigelse mod en ellers lovlig behandling af dine personoplysninger.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ikke v\u00e6re genstand for en automatisk afg\u00f8relse &#8211; herunder profilering &#8211; i tilf\u00e6lde, hvor afg\u00f8relsen har en betydelig p\u00e5virkning for dig.<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0330b07 elementor-widget elementor-widget-text-editor\" data-id=\"0330b07\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">For mere detaljeret information, <\/span><a href=\"https:\/\/www.datatilsynet.dk\/borger\/hvad-er-dine-rettigheder\"><span style=\"font-weight: 400\">kan du bes\u00f8ge Datatilsynets side her.<\/span><\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0aa124 elementor-widget elementor-widget-heading\" data-id=\"f0aa124\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Principper og forpligtelser for den dataansvarlige<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1a795d elementor-widget elementor-widget-text-editor\" data-id=\"b1a795d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">De dataansvarliges forpligtelser i Danmark omfatter en r\u00e6kke principper og regler, som skal overholdes for at sikre beskyttelsen af persondata.<\/span><\/p><p><span style=\"font-weight: 400\">Principperne og reglerne er delt op i 2 kategorier:<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf660e0 elementor-widget elementor-widget-heading\" data-id=\"bf660e0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Grundl\u00e6ggende principper<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67e8ec6 elementor-widget elementor-widget-text-editor\" data-id=\"67e8ec6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">Som dataansvarlig har du en r\u00e6kke grundl\u00e6ggende principper du altid skal overholde.<\/span><\/p><ul><li style=\"font-weight: 400\"><b>Du skal v\u00e6re \u00e5ben omkring dit form\u00e5l:<\/b><span style=\"font-weight: 400\"> Behandling af data skal overholde databeskyttelsesreglerne og v\u00e6re gennemsigtig.<\/span><\/li><li style=\"font-weight: 400\"><b>Forklar dit form\u00e5l tydeligt:<\/b><span style=\"font-weight: 400\"> N\u00e5r data indsamles, skal du tydeligt forklare hvorfor, og kun bruge dataen til det angivne form\u00e5l.<\/span><\/li><li style=\"font-weight: 400\"><b>Dataminimering: <\/b><span style=\"font-weight: 400\">Behandlingen, herunder opbevaring af oplysninger, skal begr\u00e6nses til det n\u00f8dvendige for at opfylde form\u00e5let. Hvis du for eksempel har samlet e-mails, men ikke l\u00e6ngere har et nyhedsbrev, m\u00e5 du ikke beholde personoplysningerne, hvis nyhedsbrevet var den eneste grund til at du samlede e-mailadresser.<\/span><\/li><li style=\"font-weight: 400\"><b>Hold dataen opdateret: <\/b><span style=\"font-weight: 400\">Data skal holdes opdateret. Fejlagtige oplysninger skal enten rettes eller fjernes.<\/span><\/li><li style=\"font-weight: 400\"><b>Dataen skal v\u00e6re relevant, ellers dur det ikke:<\/b><span style=\"font-weight: 400\"> Oplysninger skal anonymiseres eller slettes, n\u00e5r det ikke l\u00e6ngere er n\u00f8dvendigt at behandle dem.<\/span><\/li><li style=\"font-weight: 400\"><b>Hold dataen sikker:<\/b><span> Oplysninger m\u00e5 ikke komme til uvedkommendes kendskab, g\u00e5 tabt eller blive beskadiget\u200b\u200b.<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75b310f elementor-widget elementor-widget-text-editor\" data-id=\"75b310f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">Derudover skal du ogs\u00e5 overholde den dataansvarliges forpligtelser:<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d70d87 elementor-widget elementor-widget-heading\" data-id=\"0d70d87\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Den dataansvarliges forpligtelser<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5da10d7 elementor-widget elementor-widget-text-editor\" data-id=\"5da10d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">Det er som udgangspunkt dig som dataansvarlig, som har ansvaret for, at behandlingen af personoplysninger lever op til reglerne.<\/span><\/p><ul><li style=\"font-weight: 400\"><a href=\"https:\/\/www.datatilsynet.dk\/hvad-siger-reglerne\/grundlaeggende-begreber\/hvornaar-maa-du-behandle-personoplysninger\"><b>Behandlingshjemmel<\/b><\/a><b>:<\/b><span style=\"font-weight: 400\"> Du skal altid have et lovligt grundlag for at behandle personoplysninger, og det betyder at den registrerede skal have givet samtykke til behandlingen.<\/span><\/li><li style=\"font-weight: 400\"><b>Fortegnelse over behandlingsaktiviteter:<\/b><span style=\"font-weight: 400\"> Du skal have en fortegnelse over hvilke personoplysninger du behandler og hvordan du behandler personoplysningerne.<\/span><\/li><li style=\"font-weight: 400\"><b>Registreredes rettigheder:<\/b><span style=\"font-weight: 400\"> Du skal v\u00e6re i stand til at efterleve reglerne om de registreredes rettigheder, fx oplysningspligt eller retten til indsigt.<\/span><\/li><li style=\"font-weight: 400\"><b>Indberetning af brud: <\/b><span style=\"font-weight: 400\">Hvis du oplever et brud p\u00e5 persondatasikkerheden i din forretning, skal du indberette det til Datatilsynet inden for 72 timer.<\/span><\/li><li style=\"font-weight: 400\"><b>Databehandleraftale: <\/b><span style=\"font-weight: 400\">Du skal som tidligere n\u00e6vnt have en databehandleraftale med de databehandlere, der behandler personoplysninger p\u00e5 dine vegne.<\/span><\/li><li style=\"font-weight: 400\"><b>Dokumentation for Databeskyttelse:<\/b><span> Du skal kunne dokumentere over for Datatilsynet, at du har sikret din forretning mod cyberangreb og opl\u00e6rt dine ansatte ordentligt, s\u00e5 der ikke sker ulovlige behandlinger af dine kunders personoplysninger.<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e1bfc3a elementor-widget elementor-widget-image\" data-id=\"5e1bfc3a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/c1st.com\/wp-content\/uploads\/2023\/11\/gdpr4-1024x768.webp\" class=\"attachment-large size-large wp-image-4599\" alt=\"Kunde giver personoplysninger i butik\" srcset=\"https:\/\/c1st.com\/wp-content\/uploads\/2023\/11\/gdpr4-1024x768.webp 1024w, https:\/\/c1st.com\/wp-content\/uploads\/2023\/11\/gdpr4-300x225.webp 300w, https:\/\/c1st.com\/wp-content\/uploads\/2023\/11\/gdpr4-768x576.webp 768w, https:\/\/c1st.com\/wp-content\/uploads\/2023\/11\/gdpr4-1536x1152.webp 1536w, https:\/\/c1st.com\/wp-content\/uploads\/2023\/11\/gdpr4-2048x1536.webp 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57ba36e6 elementor-widget elementor-widget-heading\" data-id=\"57ba36e6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">GDPR er lig med en trov\u00e6rdig forretning<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bc80846 elementor-widget elementor-widget-text-editor\" data-id=\"5bc80846\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">Hvis du s\u00e6tter pris p\u00e5 dine kunder og vil have et st\u00e6rkt, tillidsfuldt forhold til dem, er det vigtigt at f\u00f8lge GDPR-reglerne. Det viser, at du tager ansvar og beskytter deres rettigheder.<\/span><\/p><p><span style=\"font-weight: 400\">At arbejde med GDPR hver dag er mere end bare at krydse punkter af en liste.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">Det handler om at vise, at din forretning er til at stole p\u00e5, og at du t\u00e6nker p\u00e5 dine kunders fremtid.<\/span><\/p><p><span style=\"font-weight: 400\">I en tid hvor data desv\u00e6rre ofte g\u00e5r tabt eller misbruges, vil din indsats for at f\u00f8lge GDPR-reglerne g\u00f8re din forretning b\u00e5de trov\u00e6rdig og ansvarlig overfor kunderne.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Det er vigtigt at have overblik over, hvilke regler der g\u00e6lder, n\u00e5r man h\u00e5ndterer kunders personoplysninger. H\u00e5ndterer du dine kunders personoplysninger korrekt?<\/p>\n","protected":false},"author":13,"featured_media":4805,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[15,41,12],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>S\u00e5dan h\u00e5ndterer succesfulde forretninger personoplysninger - Customers 1st<\/title>\n<meta name=\"description\" content=\"Det er vigtigt at have overblik over, hvilke regler der g\u00e6lder, n\u00e5r man h\u00e5ndterer kunders personoplysninger.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/c1st.com\/blog\/saadan-haandterer-succesfulde-forretninger-personoplysninger\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"S\u00e5dan h\u00e5ndterer succesfulde forretninger personoplysninger - Customers 1st\" \/>\n<meta property=\"og:description\" content=\"Det er vigtigt at have overblik over, hvilke regler der g\u00e6lder, n\u00e5r man h\u00e5ndterer kunders personoplysninger.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/c1st.com\/blog\/saadan-haandterer-succesfulde-forretninger-personoplysninger\/\" \/>\n<meta property=\"og:site_name\" content=\"Customers 1st\" \/>\n<meta property=\"article:published_time\" content=\"2023-11-13T08:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-08T08:17:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/c1st.com\/wp-content\/uploads\/2023\/11\/personoplysninger.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"5184\" \/>\n\t<meta property=\"og:image:height\" content=\"3888\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Jonas\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Skrevet af\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jonas\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimeret l\u00e6setid\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/c1st.com\/blog\/saadan-haandterer-succesfulde-forretninger-personoplysninger\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/c1st.com\/blog\/saadan-haandterer-succesfulde-forretninger-personoplysninger\/\"},\"author\":{\"name\":\"Jonas\",\"@id\":\"https:\/\/c1st.com\/#\/schema\/person\/1848a8ccfda56aa84264dfdd361cc728\"},\"headline\":\"S\u00e5dan h\u00e5ndterer succesfulde forretninger personoplysninger\",\"datePublished\":\"2023-11-13T08:00:00+00:00\",\"dateModified\":\"2024-02-08T08:17:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/c1st.com\/blog\/saadan-haandterer-succesfulde-forretninger-personoplysninger\/\"},\"wordCount\":1381,\"publisher\":{\"@id\":\"https:\/\/c1st.com\/#organization\"},\"keywords\":[\"Butikker\",\"Kundeoplevelser\",\"Salg &amp; Markedsf\u00f8ring\"],\"articleSection\":[\"Detailhandel\"],\"inLanguage\":\"da-DK\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/c1st.com\/blog\/saadan-haandterer-succesfulde-forretninger-personoplysninger\/\",\"url\":\"https:\/\/c1st.com\/blog\/saadan-haandterer-succesfulde-forretninger-personoplysninger\/\",\"name\":\"S\u00e5dan h\u00e5ndterer succesfulde forretninger personoplysninger - 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