With Customers 1st, you’ll experience unmatched two-way synchronization between your Shopify webshop and in-store POS system. Manage products, inventory, customer data, and more—seamlessly and in real-time. Our market-leading integration is built to eliminate inefficiencies, reduce errors, and empower your team to deliver exceptional customer experiences.
Empower your team with real-time inventory updates across all stores, whether it’s on your Shopify webshop or physical locations. This integration minimizes overselling, enhances accuracy, and fosters customer trust in your brand.
“With the Customers 1st and Shopify integration we’ve unlocked a truly unified omnichannel experience, enhancing both customer satisfaction and business efficiency.
Any requests we have had have been resolved and implemented very quickly.”
– Eric Frederiksen, Head of E-commerce at NIELSENs
Give your customers the convenience of using gift cards on Shopify and in-store with perfect synchronization. This feature ensures your employees can manage gift cards effortlessly, creating a smooth customer experience and enhancing brand loyalty.
With real-time synchronization, your employees have instant access to order histories directly in your POS whether purchases were made through Shopify or in-store. This makes handling returns faster and easier, boosting customer satisfaction while reducing employee workload.
Let your customers earn reward points seamlessly across Shopify and in-store purchases with our loyalty module.
You can now effortlessly manage loyalty campaigns, enabling customers to earn and redeem rewards across every sales channel, including Shopify and physical stores.
This feature not only strengthens customer engagement but also simplifies processes for your team, leaving them more time to focus on creating great experiences.
I know your daily challenges. I have worked in enterprise retail for more than a decade and helped set up the IT landscape for many multi-channel stores.